FAQS

Which style of ring is best for an engagement?

The best ring for your engagement is the one that’s right for you. However, there are certain styles of rings that are often chosen specifically for this occasion. Most engagement rings feature a diamond or several diamonds that sit on top of a platinum or sold gold band. These diamonds are secured in a prong or bezel setting, for example. Engagement rings can be Solitaire, two-stone Toi et Moi, or Three Stone settings.

For those who do not want a traditional engagement ring, there are other options.Consider your style and personal taste when choosing the ring that’s meant just for you.

How do I select the best engagement ring for my style?

There are several ways of selecting an engagement ring that matches your personal style. First, browse engagement ring settings and moissanite shapes to begin your search.

While exploring settings, consider your daily look. Individuals with more traditional taste might prefer a Signature or Classic Solitaire. Those with trendy or maximalist style might prefer the additional diamonds in a Three Stone or Toi et Moi setting, or the original look of an East-West or Signature V solitaire ring. Those with vintage-inspired taste might choose a Halo for its historic appeal. Then consider what color metal you regularly wear when selecting a platinum or solid gold setting.

When it comes to moissanite shape, look to see if a specific shape already features prominently in your jewelry collection. Know that some shapes, like the Round Brilliant or Emerald, are considered timeless classics, while Marquise and Pear shapes are more playful and whimsical. Other shapes, such as Princess and Radiant cut diamonds, are perfect for those who love the modern look of clean lines. Ultimately, you should choose the setting and shape that you gravitate towards the most.

How do I buy an engagement ring?

Start by setting your budget, then select a setting and diamonds to be featured in your design. Measure your ring size to ensure a perfect fit, then customize your ring by selecting a metal color, pavé details, and an engraving, for example. Finally, place your order with confidence thanks to a Lifetime Care Package that includes a lifetime warranty.

Where is your company located?

Our main office is in Los Angeles, California, while design and manufacturing are headquartered in Hong Kong.

Is my personal information kept private?

We are totally committed to protecting your privacy. We will not disclose information about our customers or visitors to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so. For more information, please read our privacy policy in full.

Will this jewelry turn my skin green?

No, our jewelry won't turn your skin green. Jewelry that turns your skin green is made of copper. Our jewelry is made of 925 sterling silver, and the quality has been verified by International Institution SGS.

For the plated jewelry, I worry the color will fade off naturally.

We have a rigorous quality control process to ensure the quality of all of our jewelry. The plating will not fade off if you take care of your jewelry. You can visit this page: Jewelry Care  to learn more.
In the rare event that something is wrong with your jewelry, please immediately contact our customer service so we can help solve your problem. If a problem should arise and within the time limit of your warranty, we'd be happy to assist you in getting your item repaired. For detailed information please see: 30-day return policy  and one-year warranty

How long until I receive my jewelry?

Delivery Time= Processing Time + Shipping Time
Processing time differs from product to product. Some popular styles can be shipped out within 24 hours, while engraved or custom orders may take up to 3-10 business days.
Shipping time depends on the shipping method you selected. For more information, please check Shipping & Delivery.