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FAQS

We would like to get this resolved ASAP for you. Here are some steps you can take:

 

1.     Verify that you provided us the correct address.

2.     Did you check your mailbox? Our packages are delivered in the mailbox and not at your front door.

3.     Check with your neighbors and family members (if any) to see if they have your order.

4.     If you have no luck with the above steps, then get in touch with your local post office to see if they have answers.

5.     If you still have not located your order, reach out to us at service@readyourheart.com and we will get it resolved for you.

We do our best to process and ship your order as soon as we can! Check out our Shipping Page for more info!

You can definitely return or exchange your ring. Just visit our Returns Center and follow the directions.

Cleaning and care instructions are available on our care page.

Yes, ReadYour Heart offer to all jewelry engraving services.

Our rings will not turn your finger green.  We guarantee it! Our rings are made of high quality materials ranging from 925 Sterling Silver, to tungsten carbide (the actual materials are listed in the product descriptions). You don't have to worry about your ring rusting or your finger turning green like cheap costume jewelry does.

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