SHIPPING PROCEDURE
Step 1 – Order is placed
Step 2 – Order is processed - please refer to Processing Time
Step 3 – Order ships - please refer to Transit Time
Step 4 – Order is delivered
PROCESSING TIME
Orders are processed and shipped Monday – Friday from our warehouse. Orders placed on holidays or weekends will begin processing the next business day. Orders are processed and shipped in 1-3 business days. If items in your order are out of stock or delayed for shipping we will notify you by e-mail.
You will receive an email confirmation once your item ships.
Customized product: Since each piece of jewelry is handmade, it usually takes 7 working days to manufacture and quality inspection. After your items are shipped, you will receive an email confirmation.
SHIPPING RATES
| Destinations | Shipping Options | Processing Time | Shipping Time | Flat Rate |
|---|---|---|---|---|
| United States | Standard Shipping | 1-3 Business Days | 8-15 Business Days | $9.95 |
| Express Shipping | 1-3 Business Days | 3-8 Business Days | $39.95 | |
| International | Standard Shipping | 1-3 Business Days | 8-15 Business Days | $9.95 |
| Express Shipping | 1-3 Business Days | 3-8 Business Days | $25.95 |
*Spend $89 to get Free Standard Shipping
ORDER MAY DELAY
For our customer and staff safety, all parcel will be sterilized at logistic center. during the special period affected by the outbreak of COVID-19, current delivery times are running longer than our usual fast, reliable shipping.
Please kindly understand the longer shipping term and sorry for keep you waiting. Take care and stay healthy.
ORDER STATUS
To check on the status of your order, email service@readyourheart.com. You can also consult through online customer service. Please include your order number, courier number and billing information. Your order number will be given to you upon completion of purchase. A courier number will be given to you via email once your order ships.